Privacy policy

1.Introduction

We respect your privacy. This policy explains how we collect, use and protect your personal data when you visit our website or shop with us.

2.Data controller

E&E Media AB is the data controller responsible for processing your personal data.

Contact: info@tcgpicks.com, Körsbärsvägen 2, 441 40 Alingsås.

3.Personal data we collect

• Name
• Address and contact details (phone number, email address)
• Payment information (handled by our payment partners and not stored by us)
• Order history
• IP address and information about how you use the website (cookies, analytics tools)

4.How we use your data

• Process orders and deliveries
• Contact you about your order or customer service enquiries
• Process payments through our partners (e.g. Klarna, Swish, card payments)
• Improve our website and customer experience
• Send newsletters and offers (only with your explicit consent)

5.Cookies

We use cookies to improve your experience, analyse traffic and personalise content. You choose which cookies to accept in our cookie banner and can change your preferences at any time. You can also block cookies in your browser, although some features may then stop working.

6.Data retention

We retain personal data only for as long as needed for its purpose (for example, Swedish accounting law requires retention for seven years).

Payment details are handled exclusively by our payment partners and are not stored by us.

7.Sharing your data

We never sell your personal data to third parties.

• Payment providers (to process payments)
• Carriers (to deliver your order)
• Technical providers, such as hosting and analytics services

8.Your rights

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (except where legal retention requirements, such as accounting law, apply)
• Withdraw consent to marketing
• Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

9.Changes to this policy

We may update this policy from time to time. The latest version will always be available here on our website.

10.Contact

Questions about how we handle personal data? Contact us at info@tcgpicks.com.